Please reach us at Info@goldstarcare.ca or by calling us at (778) 262-1759 if you cannot find an answer to your question.
Gold Star Care is a home healthcare agency that provides compassionate and reliable care to seniors and individuals with disabilities in the comfort of their own homes.
We deliver premium, personalized in-home care services including personal support, companionship, meal preparation, medication reminders, and light household assistance — all thoughtfully tailored to each client’s unique needs.
Every caregiver at Gold Star Care is professionally trained, fully insured, and thoroughly background checked to uphold the highest standards of safety, dignity, and trust.
We proudly provide dependable home care services throughout North Vancouver, West Vancouver, Vancouver, Richmond, and surrounding communities.
To ensure meaningful and consistent support, we maintain a minimum visit requirement designed to preserve quality and continuity of care.
Consistency is essential to building comfort and trust; whenever possible, we assign the same caregiver to maintain continuity and peace of mind.
Our experienced team compassionately supports seniors living with dementia, mobility limitations, and more complex care needs.
Our rates reflect the level of personalized care required, and we are pleased to provide a detailed quote following your consultation.
In most cases, services can begin within 24–48 hours after the initial assessment.
We offer a complimentary consultation to carefully assess your needs and design a customized care plan tailored specifically to your family.
Should a caregiver be unavailable, we promptly arrange a qualified replacement to ensure seamless and uninterrupted care.
We follow clear emergency protocols, contact emergency services immediately when necessary, and notify family members promptly to ensure complete transparency and safety.
We quickly provide a qualified replacement caregiver to ensure there is no disruption in care.
Gold Star Care operates in full compliance with provincial standards, maintains all required insurance and documentation, and is prepared to work within approved referral systems when applicable.
Absolutely. Every client receives a fully personalized care plan tailored to their medical needs, preferences, and lifestyle.